Help & Reference
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Help & Reference

Reproduce issues clearly, find focused guides, and get the right support for your next step.

Troubleshooting

When something isn't working in your Portals space, this section will help you diagnose and fix the problem.

How to Use This Section

  1. Identify the symptom - What isn't working?
  2. Find the relevant guide - Each page covers a specific category of issues
  3. Follow the diagnostic steps - Work through the checklist to find the cause
  4. Apply the fix - Each issue includes the solution

Common Issue Categories

Issue Type Go To
Function Effect not executing Function Effect Errors
Task stuck or won't change state Task State Issues
Iframe not loading or communicating Iframe Debugging
Quick answers to frequent problems Common Gotchas

Before You Start

When something does not behave as expected, start with these checks:

  • Browser Console - Press F12 to open developer tools. Check the Console tab for JavaScript errors (useful for iframes).
  • Variable Manager - View and reset variable values in Space Options > Variable Manager.

Still Stuck?

If you've worked through the relevant troubleshooting guide and still can't fix the issue:

  1. Check the Portals Discord for community help
  2. Search existing discussions - your issue may have been solved before
  3. Post a detailed description including:
    • What you're trying to do
    • What's happening instead
    • Steps you've already tried